Welcome to policykavach.com, owned and operated by Policykavach General Insurance Brokers Pvt. Ltd. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect the data you share with us when you use our website and services.
1. Information We Collect
We collect personal and non-personal information to provide and improve our insurance services.
1.1 Personal Information
When you visit our website or use our services, we may collect:
- Full name
- Contact details (email address, phone number, postal address)
- Date of birth, gender, any identity details or any other information you voluntarily provide to us
1.2 Non-Personal Information
We may also collect:
- Browser type, device information, IP address
- Pages visited, time spent, and general site usage data
- Cookies and similar technologies for analytics and site improvement
2. How We Use Your Information
We use your data to:
- Process insurance quotes, proposals, and claims
- Communicate policy details, renewals, and offers
- Verify your identity and prevent fraud
- Respond to your queries or customer support requests
- Improve our website, services, and user experience
- Send updates, newsletters, or promotional information (only if you consent)
- Comply with legal and regulatory requirements of IRDAI and other authorities
3. Sharing of Information
We do not sell or rent your personal information.
However, we may share your data in the following situations:
- With insurance companies, reinsurers, and service providers for policy processing
- With third-party partners who assist us in claim support, analytics, or communication (under strict confidentiality agreements)
- When required by law, court order, or regulatory authorities such as the IRDAI
- During a merger, acquisition, or business transfer, provided confidentiality is maintained
4. Data Storage and Security
We store your data securely using encryption, firewalls, and access control measures.
While we take all reasonable steps to protect your information, no online system is completely secure. You acknowledge that you share information at your own risk, and we cannot guarantee absolute security against unauthorized access, alteration, or loss.
5. Cookies and Tracking Technologies
Our website might use cookies to enhance your browsing experience and analyze web traffic. You may disable cookies in your browser settings, but doing so may affect certain website functionalities.
6. Links to Other Websites
Our website may contain links to third-party websites or insurance portals. We are not responsible for the content, privacy practices, or security of these external sites. Please review their respective privacy policies before providing any information.
7. Your Rights
You have the right to:
- Access, correct, or update your personal information
- Withdraw consent for marketing communications
- Request deletion of your personal data (where applicable)
8. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy or as required by law and IRDAI regulations.
9. Policy Updates
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Updates will be posted on this page.
10. Contact Us
If you have any questions or concerns regarding this Privacy Policy or your personal data, please contact:
PolicyKavach Insurance Brokers
Email: customersupport@policykavach.com
Website: https://policykavach.com/